Archive for October, 2008

Tuesday 28th October 2009

October 28, 2008

8.45 am: Looks like we are having a problem again. We are working on it.

Thanks to the people who alerted us via the blog.

10.14 am: This seems to be resolved now. It was an issue with our firewall crashing. We are hoping to be able to go through the Coreix firewall in future so as to take ours out of the loop.

Sorry once again for the disruption

Simon

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Short outage 5th October 2008 3pm

October 5, 2008

15.02: We are making our final move to the Coreix racks now. Service will be interrupted for about 30mins.

15.39h: Looks like we are back but we are working on an error when loggin in. Hopefully fixed in a minute.

16.22h: Just had this from Coreix:

Just wanted to let you know that the first part of the migration went fine, however we had a small issue with power cabling to the firewall due to its size, we need to quickly restart the machine to move some power cables (we didn’t want to keep the machine down to long) to resolve this can you confirm if 5-10 minutes to reboot is acceptable in about 30-60 minutes ?

I gave them the Ok.

16.28h: The login issue is fixed now. We are waiting for one last restart of the server at about 17.00-17.30h, then we’ll finally be settling down with our new hosts.

18.36h: Finally! We are moved away from ServerCity for good. Things should settle down now.

Simon

Minor interruptions Sat 4th Oct 2008

October 4, 2008

11.55h: We are trying to lay the groundwork for the move tomorrow and are having a bit of a hiccup with the DNS.

Back soon hopefully.

12.19h: Looks like we got caught in a network snag at Coreix somehow. Thy assured me everything would be seamless…

12.49h: The issue is with one of our network cards. It’ll be over soon.

13.04h: Nearly there. Still sorting a login issue.

13.39h: We are basically back, apart from a couple of tweaks. Sorry about that blip.

Simon

Planned outage Sunday 5th October 3pm (30 mins only)

October 4, 2008

Our final move to Coreix will happen on Sunday 5th Oct at 3pm. This should take no more than 30 mins. We are migrating our DNS ahead of time so in all other respects the transition to the Coreix rack space should be seamless. I chose 3pm hoping it will be a quiet time in terms of people using ippimail.

Simon

Possible minor interuptions to service 3rd Oct 2008

October 3, 2008

19.49h: The guys at Coreix are preparing the move of our server fron the ServerCity racks to their own racks. To do this they are having to reboot the server occasionally. This will cause some minor interruptions to our service.

Once they are done, the actual move will cause an interruption of only about 30 minutes on Sunday afternoon.

Simon